Revvity Signals Ideas Portal - FAQ

How do I access the Revvity Signals Ideas portal?

You can access the Ideas portal by visiting https://ideas.revvitysignals.com and entering your email address in the sign-in field. You will be taken to the Revvity Signals Account page. If you already have a login for the Revvity Signals Account page, simply enter your email ID and password into the login fields and click login. If you do not already have an account, enter the requested information under the New User Registration section and click register.

Can I submit ideas to the portal for all of my Revvity Signals products?

Currently, you can submit ideas to the Ideas portal for the following Revvity products: Signal Notebook, Signals Inventa, ChemOffice Professional, Lead Discovery, and Signals VitroVivo.

How do I browse the ideas in the portal?

Ideas for products like ChemOffice Professional and Signals Notebook fall into categories. You can browse through the entered ideas by category using the left side menu. These categories are regularly updated and expanded. So, as more ideas are received for different categories, more categories will be available. You can also directly search for an idea or an idea topic using the text search on the top right side of the portal.

How do I submit an idea?

To submit an idea, click the Add a new idea button at the top of the left navigation menu. You will be prompted to select the product that pertains to your idea. Following that selection, you will be able to provide your idea details. Upon completion, simply click the Share idea button.
Please only include one idea per submission.

What should I include in my Idea submission?

Your Idea submission should answer the following basic questions:

• Where is the issue you’re encountering/idea you have for the product?
• Why do you want this new feature?
  • When you are writing your idea, it’s important to focus on the “Why” of your request. We on the product team are focused on understanding the issue you want to solve. Understanding the issue is key to finding an appropriate resolution even if it looks a looks a little different from the solution you propose.
  • To address the Why of your request consider:
    • Why do you want this feature?
    • What problem are you trying to solve?
    • How will this be used?
• What new feature do you think will improve your SNB user experience?

What if my idea already exists?

If you are browsing the ideas in the portal and see an idea similar to the one you wish to enter, vote for it. Voting for ideas is critical to getting the idea on the product roadmap because product uses the vote count of ideas to establish priority. We also encourage you to comment on ideas you like with some details about your use case. This helps us to get a broader understanding of our customers’ needs when we are developing a feature.

If you happen to enter a duplicate idea, it will be marked with the status “Already exists” and will have a comment with a link to the tracked idea. We encourage you to go vote for the tracked idea as duplicate ideas don’t count as votes and so they do not contribute to increasing the idea’s priority.

How do I vote for an idea?

Your input isn't limited to the submission of ideas. We encourage you to voice your support for other user's ideas. If you view another user's idea that you feel should be added to the product roadmap, you can let us know by voting for it. To cast a vote, click on the gray vote counter to the left of the idea. The vote count will increase by 1 and the border will turn green to indicate you have voted for that idea. To remove your vote, simply click on the counter again.

Why should I vote for ideas?

Voting for ideas is critical to getting the idea on the product roadmap because product uses the vote count of ideas to establish customer priority. The ideas with the most votes are regularly reviewed and placed on the product roadmap. If you want to see an idea in the product, you should vote for it.

How do I comment on ideas?

If you want to add a comment to another user's idea, click on the idea from the list to open it. Below the idea, enter your comments into the Comments field and click the Post comment button.

How are my comments used? Is anyone reading them?

Comments are a critical part of our idea definition process with Product and necessary for discourse between customers. Product will ask directly for clarification on the details on an idea using comments. You can also comment on ideas in the portal that you like but would use a different way to what is proposed in the idea.

What do the status labels mean?

Each idea displays a label indicating the status of the idea. The statuses include:

• In Review – Idea is being reviewed by the product team.
• Already exists – It is a duplicate Idea.
  • A link to the tracked submission is provided.
• Will not implement – Idea reviewed and rejected by product management.
• Awaiting Additional Info – Idea requires additional info from customer for further review.
  • Info requested by product in a comment.
• Future consideration – Idea reviewed by product management and is in the process of receiving votes from the user community in order to be scheduled.
• On Roadmap – Idea added to product roadmap but has no targeted timeframe yet.
  • Planned – This is a legacy status that is used for some Suite requests.
• Long Term Target – Idea targeted for the next 6-12 months of product releases.
• Short Term Target – Idea targeted for the next 3-6 months of product releases.
• Shipped – The idea has been implemented in the product.
• Invalid Entry – What was submitted was not an Idea/Enhancement request.
• Submitted to Tibco^® – The idea pertains to a Tibco product and has been submitted to Tibco for their consideration.

Ideas without status labels listed are “New” or “Pending Review”.

Can I filter which ideas are displayed on the homepage?

Yes, you can choose specific product and status filters to display which ideas appear on the homepage. Click on any of the filters on the left side of the page to display ideas that match that criteria. Applied filters are highlighted in blue on the filter list. To unselect the applied filter, click on it again or select another option.

Ideas Portal Community Guidelines:

We encourage our users to be professional and courteous in their interactions with our team and each other. Profanity and other derogatory language will not be tolerated and will result in the removal of Ideas and Comments. Depending on the number and severity of the infractions, multiple violations will result in a temporary or permanent ban from voting or entering ideas in the portal.